CartLane Capabilities

See how CartLane Free and Pro fit together. Free delivers the core storefront, recovery, pricing, funnel, and analytics foundations; Pro extends the same workflows with advanced targeting, automation, intelligence, and post-purchase revenue tools.

Store Experience

Plugin workflow

AJAX Side Cart

Free

Fast cart drawer with quantity updates, free-shipping progress, coupon support, and a bounded Smart Offer placement.

Plugin workflow

Checkout + Order Bumps

Free

Checkout trust and urgency controls plus up to two active Order Bumps, with Checkout Blocks support.

Revenue Workflows

Plugin workflow

Recovery, Pricing & Funnels

Free

Core abandoned-cart recovery plus one active basic Pricing rule and one active linear Funnel with up to two executable steps.

Plugin workflow

Post-Purchase & Intelligence

Pro

Advanced Smart Offers, Pricing, Funnels, recovery campaigns, Upsells, Upsell A/B Testing, integrations, and analytics intelligence.

Free vs Pro

CartLane Pro extends the same Free workflows. It does not replace CartLane Free, and the current Pro release requires CartLane Free 1.1.8 or newer.

Free

Side Cart, Checkout, two active Order Bumps, recovery, Orders, Analytics, one Smart Offer, one basic Pricing rule, and one basic Funnel.

Pro

Advanced targeting, unlimited licensed quotas, post-purchase offers, A/B testing, integrations, advanced recovery, and analytics intelligence.

Start With the Side Cart

CartLane is a WooCommerce revenue toolkit built around a fast first result: enable the Side Cart, verify it on the storefront, then add checkout improvements, offers, recovery, pricing, funnels, and analytics as your store needs them.

First value Side Cart first

Free

Required first result Side Cart Enable it and verify it on the storefront.

Optional next step Checkout Add trust, urgency, and Order Bumps when ready.

Growth path Recovery + Offers Expand only after the storefront flow is working.

Fast AJAX cart drawer

Free

Free-shipping progress and Side Cart offer

Free

Abandoned-cart recovery

Free

Recommended setup

First Storefront Result

Use the shortest path to prove CartLane is working before configuring advanced modules.

01
Install and activate CartLane Free
Install from WordPress.org or Plugins -> Add New, then open CartLane in wp-admin.
02
Enable Side Cart
Open Side Cart settings, keep the default drawer enabled, and save any store-specific visibility or layout choices.
03
Test a published product
Open the storefront, add a real product, and confirm the Side Cart opens with quantities, totals, and checkout action.
04
Expand only after the test passes
Configure Checkout, Order Bumps, recovery, Smart Offers, Pricing, Funnels, or Pro features one workflow at a time.

No CartLane SaaS account required for Free

CartLane Free runs inside WordPress and WooCommerce. Recovery email delivery still depends on your WordPress mail setup; use a reliable SMTP or transactional mail provider when your store needs dependable email delivery.

Installation

Install CartLane Free first. CartLane Pro 1.1.0 is a commercial extension and requires CartLane Free 1.1.8 or newer to remain installed and active.

Install CartLane Free

The recommended installation path is the WordPress plugin installer.

Go to Plugins -> Add New in WordPress.
Search for CartLane, install it, and activate it.
Confirm WooCommerce is active and open CartLane -> Dashboard.

Install CartLane Pro Pro 1.1.0

Upload the licensed CartLane Pro ZIP from Plugins -> Add Plugin -> Upload Plugin. Pro must run alongside CartLane Free 1.1.8 or newer.

Keep CartLane Free active; Pro extends the Free runtime instead of replacing it.
Activate the commercial license through the License & Updates experience included with the licensed Pro build.
If the dependency check reports an older Free version, update CartLane Free before using Pro modules.

Optional WP-CLI

bash

wp plugin install cartlane --activate
wp plugin install ./cartlane-pro.zip --activate

Verify the Store

Before changing advanced settings, confirm the core environment.

WooCommerce is active and the CartLane Dashboard loads.
Side Cart opens on a public product or shop page after add-to-cart.
If Pro is installed, no dependency warning is shown and licensed Pro routes unlock only after valid entitlement.

Revenue Overview Dashboard

Use Dashboard as a compact revenue command center. CartLane 1.1.8 combines verified KPIs, trend context, an Action Center, Recent Orders, activation progress, and recovery health without duplicating the deeper Analytics workspaces.

Daily workspace Revenue Overview

Free

Focus Revenue + orders Verified store signals, not vanity metrics.

Actions Prioritized Recovery and order attention appear as compact work items.

Recent activity Orders Open a focused order drawer from recent activity.

Revenue and orders trend

Overview

Action Center

Prioritized

Recent Orders

Operational

Action Center

Use Action Center to review meaningful setup, recovery, or store-operation items. It is intentionally concise; module-specific configuration still belongs on the dedicated module page.

Recent Orders

The Dashboard shows a compact recent-order view. Open Orders for full queues, search, filters, payment confirmation, and fulfilment actions.

Orders Workspace

CartLane Orders is an operational inbox for high-frequency order work. It complements WooCommerce Orders instead of trying to replace the full WooCommerce order editor.

Operational workspace Orders

Free

Views 4 queues All, Needs action, Processing, and Completed.

Search Built in Search orders and filter by status, payment, date, or total.

Actions Context-aware Only supported actions appear for the current order state.

Needs action

Attention queue

Confirm genuine offline payment

Protected action

Mark processing order completed

Protected action

Daily operation

Review an Order

The right-side drawer keeps context while exposing only safe CartLane actions.

01
Open a queue
Use Needs action for orders that require attention, or search/filter the full order list.
02
Open the order drawer
Review customer, items, totals, payment state, shipping summary, and order activity without leaving CartLane.
03
Run the supported action
For eligible offline-payment orders, confirm payment and move the order to processing; for processing orders, mark fulfilment complete.
04
Use WooCommerce for deep editing
Refunds, manual line-item edits, tax edits, downloads, and other full order-editor tasks stay in WooCommerce.

HPOS-safe order handling

CartLane reads and updates orders through WooCommerce order APIs and capability checks. Actions require the appropriate shop-order permissions.

Settings

Manage CartLane admin appearance, core module state, data-retention behavior, connected workflow readiness, and support/system controls from the Settings workspace.

Shared settings Settings Workspace

Free

Appearance Admin presets Choose CartLane admin color and font presets.

Modules Core toggles Control Side Cart and Checkout foundations from one place.

Lifecycle Data retention Choose whether CartLane-owned data is retained on uninstall.

Admin appearance

Configurable

Core modules

Configurable

Keep data on uninstall

Explicit choice

Core Modules

Use Settings for broad module state, then use each module page for detailed storefront behavior. Avoid enabling several new revenue workflows at once; test each one on the storefront before moving on.

Data & Support

The lifecycle controls make uninstall behavior explicit. Support and system information help diagnose environment or compatibility issues without exposing secrets in normal UI.

AJAX Side Cart

The Side Cart is CartLane's first-value storefront feature: a fast WooCommerce cart drawer with quantity changes, totals, checkout access, free-shipping progress, coupon support, and a bounded Free Smart Offer placement.

First-value module Side Cart

Free

Cart updates AJAX Update quantities and remove items without a full page reload.

Shipping reward Built in Show progress toward the configured free-shipping goal.

Smart Offer 1 active Free supports one active Side Cart Smart Offer campaign.

Coupon entry

Optional

Drawer position, width, theme, and radius

Configurable

Public-page visibility controls

Configurable

Core Behavior

Side Cart uses WooCommerce cart state as the source of truth. Cart and checkout/account exclusions remain protected where the drawer should not replace WooCommerce core flows.

Acceptance test

Test the Side Cart

Verify the visible storefront result before configuring advanced modules.

01
Open a published product
Use a normal storefront session rather than an admin preview only.
02
Add the product
Confirm the drawer opens and shows the correct product, quantity, subtotal, and checkout action.
03
Change quantity and coupon
Verify cart totals update and an invalid coupon fails safely without breaking the drawer.
04
Check mobile
Confirm the drawer remains readable, keyboard accessible, and usable on a narrow viewport.

Checkout

CartLane enhances WooCommerce checkout with trust and urgency controls, low-stock messaging, field controls, visual presets, abandoned-cart contact capture, and Order Bumps. CartLane 1.1.8 also supports WooCommerce Cart & Checkout Blocks.

Store experience Checkout

Free

Trust signals Built in Show configured checkout trust badges.

Urgency Optional Countdown and stock-scarcity messaging are controlled storefront features.

Order Bumps 2 active Free active-record quota; Pro can remove the quota.

WooCommerce Checkout Blocks

Supported

Classic checkout enhancements

Supported

Recovery contact capture

Supported

Checkout Blocks

CartLane declares Cart & Checkout Blocks compatibility and registers its checkout extension through WooCommerce Blocks. Order Bump add/remove operations use Store API-backed cart updates so totals stay synchronized.

Free vs Pro

Free owns the checkout foundation. Pro extends the same experience without replacing WooCommerce checkout.

Area Free Pro

Checkout trust, urgency, scarcity Included Included

Order Bumps 2 active Unlimited when licensed

Highlight template / timer / custom display order Locked Included

Checkout Smart Offer add-ons Locked Included

Order Bumps

Add relevant checkout offers without leaving WooCommerce checkout. CartLane Free supports up to two active Order Bumps; Pro removes the active quota and unlocks premium presentation controls.

Checkout offer Order Bumps

Free + Pro

Free quota 2 active Draft and inactive records do not count toward the active quota.

Free templates Classic + Minimal Use the built-in checkout presentation styles.

Pro controls Advanced Highlight template, countdown timer, and custom display order.

Product-backed offer

Required

Checkout Blocks cart mutation

Supported

Accepted and paid conversion tracking

Tracked

Free Limits

CartLane Free guarantees a baseline of two active Order Bumps. A valid Pro entitlement can remove that quota; inactive or invalid extensions cannot reduce or elevate the Free contract.

Launch Checklist

Validate the offer on the real checkout before relying on revenue tracking.

The selected product is purchasable and the bump is active.
The bump appears only when its eligibility rules match.
Accepting or removing the bump updates the WooCommerce cart and totals.
Mobile and keyboard behavior remain usable with the active checkout template.

Smart Offers

CartLane Free includes one active Side Cart Smart Offer with manual product selection and simple cart targeting. CartLane Pro extends the same campaign model with more placements, scoring, frequently bought together, checkout add-ons, recipes, and advanced targeting.

Smart Offers Access

Free is intentionally bounded but fully usable for one Side Cart campaign.

Area Free Pro

Active campaigns 1 Unlimited when licensed

Manual products + Side Cart placement Included Included

Simple cart targeting Included Included

Multiple placements / scoring / FBT Locked Included

Checkout add-ons / recipes / advanced targeting Locked Included

Measure Results

CartLane records Smart Offer impressions, acceptance, and attributed revenue through the shared analytics foundation. Avoid judging a campaign from a single session; use the Analytics and Pro intelligence views when enough data exists.

Abandoned Cart Recovery

Capture recoverable carts, schedule recovery messages, issue secure restore links, preview and test email content, and attribute recovered orders. Pro adds advanced recovery campaigns, targeting, coupons, order-recovery workflows, and deeper analytics.

Recovery lifecycle

Recover a Cart

CartLane keeps recovery bounded to shoppers who provide recoverable contact data and respects suppression and purchase state.

01
Capture a recoverable cart
CartLane records eligible cart/contact state from supported storefront and checkout flows.
02
Run the recovery sequence
Enabled recovery steps are scheduled, retried safely when appropriate, and cancelled when the cart should no longer be contacted.
03
Restore with a secure link
Recovery links use bounded tokens and restore policy checks before rebuilding the cart state.
04
Attribute the paid order
Recovered revenue is recorded only when the resulting WooCommerce order reaches an authoritative paid state.

Email delivery depends on WordPress mail

CartLane can prepare, preview, test, and schedule recovery email, but final delivery depends on your WordPress mail environment. For production stores, use a reliable SMTP or transactional mail provider and test delivery before launch.

Free vs Pro Recovery

Free owns core abandoned-cart recovery; Pro extends the same privacy and lifecycle boundaries.

Area Free Pro

Abandoned-cart capture + secure restore Included Included

Preview / test / resend controls Included Included

Advanced campaign targeting and coupon provider Core sequence Included

Failed-order / pending-payment recovery Not included Included where supported

Dynamic Pricing

Create a bounded discount rule in Free, then use Pro for advanced merchandising logic. Free supports one active percentage, fixed, or basic BOGO rule with product/category scope and simple quantity/subtotal conditions.

Cart Discount RuleFree example - one active rule

Percentage

Condition:Cart subtotal >= $100

Action:Apply 10% discount

Pricing Access

Pricing is a shared Free/Pro workflow in CartLane 1.1.8.

Area Free Pro

Active rules 1 Unlimited when licensed

Percentage / fixed / basic BOGO Included Included

Product/category scope + minimum quantity/subtotal Included Included

Role targeting / tiers / schedules / usage limits Locked Included

Advanced BOGO / targeting / intelligence Locked Included

Runtime Safety

Pricing rules run through the CartLane pricing contract and WooCommerce cart pricing flow. Test the exact product, category, coupon, tax, and quantity combinations used by your store before publishing a new rule.

Funnels

CartLane Free includes one active linear funnel with up to two executable steps and the shared funnel runtime. Pro removes the active limit and unlocks deeper steps, branching, targeting, multi-offer sequences, and advanced analytics.

Landing Entry step

Checkout Executable step

Thank You Completion step

Funnel Access

The Funnel screen is shared across Free and Pro.

Area Free Pro

Active funnels 1 Unlimited when licensed

Linear path Included Included

Executable steps Up to 2 Deeper sequences

Advanced branching / targeting Locked Included

Multi-offer sequences / advanced analytics Locked Included

Activation Safety

A funnel should not be activated until its required steps and destinations are valid. Test the shopper path before enabling it on production traffic.

Analytics

CartLane Analytics separates summary reporting from deeper investigation. Free includes revenue, conversion, recovery, offer, event, and dashboard foundations; Pro adds extended history, intelligence, forecasting, segments, timelines, event investigation, export, and offer intelligence.

Sample report Revenue Overview

Last 30 days

Store Revenue $18,420 Authoritative paid-order states

Orders 128 WooCommerce order activity

Recovered Revenue $1,384 Attributed recovered orders

Revenue trend Sample

Revenue Orders Recovery

Tracked activity

order_placed
order_bump_accepted
recovery_link_clicked
cart_recovered

Analytics Access

Free keeps the core reporting loop usable; Pro adds depth and decision support.

Area Free Pro

Dashboard + overview/revenue/conversion/recovery summaries Included Included

Bounded event history and previews Included Extended

Revenue intelligence / forecast / offer intelligence Locked Included

Customer segments / store timeline / event investigation Locked Included

Event export Locked Included

Data Integrity

Revenue reporting is tied to authoritative WooCommerce order states and CartLane attribution evidence. Missing or partial historical coverage should be treated as coverage gaps rather than estimated facts.

Post-Purchase Upsells

CartLane Pro adds post-purchase upsell and downsell offers with session safety, gateway readiness checks, offer reporting, previews, and protected accept/decline operations.

Commercial module Post-Purchase Upsells

Pro

Offers Upsell + downsell Build post-purchase revenue paths.

Gateway state Readiness checked One-click behavior depends on a supported, ready payment adapter and order context.

Reports Offer + funnel Track views, acceptance, and attributed revenue.

Offer preview

Available

Protected accept/decline session

Required

Upsell analytics

Included

Gateway Readiness

Do not assume every payment gateway can perform a post-purchase charge. CartLane exposes readiness and adapter boundaries; the module must fail safely when the gateway or order is not eligible.

Upsell A/B Testing

CartLane Pro A/B testing is tied to supported upsell experiment targets. Create controlled variants, run or pause the experiment, inspect supported testable elements, and declare a winner after sufficient evidence.

4.2%Upsell Variant ASample conversion rate

VS

Sample7.8%Upsell Variant BWait for enough evidence before declaring a winner

Experiment Scope

A/B Testing is not a generic visual-site experiment framework. Use the testable-elements endpoint and Pro UI to select the supported CartLane upsell target for the current release.

Experiment workflow

Run an Upsell Test

Keep one question per experiment and avoid calling a winner from a tiny sample.

01
Choose a supported upsell target
Use a testable element returned by CartLane Pro rather than an arbitrary selector.
02
Create variants and run the test
Keep variants meaningfully different while preserving the same eligibility and gateway context.
03
Review evidence
Use conversion and revenue evidence after enough observations have accumulated.
04
Declare the winner
Use the Pro winner action only when the experiment has enough evidence for your store decision.

Integrations

CartLane Free provides read-only compatibility and readiness guidance. CartLane Pro adds credential-backed provider configuration, adapter readiness operations, and integration tests where the licensed module supports them.

Integration Access

The Free screen helps you understand the environment without pretending a provider is connected.

Area Free Pro

Compatibility/readiness view Read-only Read + operate

Save provider configuration Not available Included for supported providers

Gateway adapter readiness checks Read-only guidance Operational checks

Credential-backed actions Not available Included where supported

Secrets

Never paste production credentials into support messages or documentation screenshots. Use the CartLane Pro integration UI so secrets are handled through the intended protected configuration path.

Payment Gateways

Use gateway readiness as an eligibility check for post-purchase operations, not as a promise that every WooCommerce payment gateway supports one-click charges. CartLane Pro must have a supported adapter, eligible order context, and valid payment state before attempting an operation.

Readiness

Gateway readiness combines store configuration, adapter availability, and order context. A configured payment method is not automatically a reusable post-purchase payment source.

Post-purchase safety

Validate a Gateway

Use a real test environment before offering one-click post-purchase actions.

01
Confirm the payment gateway is active
Verify the gateway is configured and working for normal WooCommerce checkout first.
02
Run CartLane Pro readiness
Check adapter readiness globally and, where available, for the specific order context.
03
Run a sandbox/test payment
Confirm the gateway adapter can perform the intended operation without double charging or bypassing WooCommerce order state.
04
Fail closed
If readiness is unavailable or the operation fails, CartLane should preserve the original order and avoid pretending the upsell succeeded.

REST API Reference

CartLane exposes authenticated WordPress REST routes for its admin workspaces and bounded storefront operations. Treat this page as a route-family guide: always use the permissions, nonces, validation, and capability checks implemented by the current plugin version.

Authentication

Admin routes require WordPress authentication, the expected REST nonce, and CartLane/WooCommerce capabilities. Storefront cart routes use CartLane's cart-ownership and nonce/session protections. Do not disable permission callbacks for custom integrations.

Free / Shared Routes

GET/POST/cartlane/v1/settings

Read or save sanitized CartLane settings for authorized admins.

GET/cartlane/v1/features

Return the current Free/limited/Pro feature access map and quotas.

GET/cartlane/v1/orders

List the Orders workspace using search, view, status, payment, date, and total filters.

GET/cartlane/v1/orders/{id}

Read one order for the focused CartLane order drawer.

POST/cartlane/v1/orders/{id}/actions

Run a supported protected order action such as confirm_payment or mark_completed.

GET/POST/cartlane/v1/bumps

List or create Order Bumps within the current feature quota.

GET/POST/cartlane/v1/recommendations

List or create Smart Offer campaigns; Free capability checks keep campaigns within the Side Cart contract.

GET/POST/cartlane/v1/pricing/rules

List or create pricing rules within the current feature quota and capability map.

GET/POST/cartlane/v1/funnels

List or create shared Funnel records; Free and Pro capability checks govern activation depth.

GET/cartlane/v1/dashboard/overview

Return Revenue Overview data for the Dashboard.

GET/cartlane/v1/analytics/overview

Return core Analytics overview data for an allowed period.

GET/cartlane/v1/revenue-rescue/health

Return bounded recovery/revenue-rescue health and safe action context.

GET/POST/cartlane/v1/cart

Read CartLane cart context; related cart mutation routes handle quantity, removal, coupon, and bump actions.

Pro Extensions

GET/POST/cartlane/v1/upsells

List or create licensed post-purchase upsell/downsell offers.

GET/POST/cartlane/v1/ab-tests

List or create licensed upsell A/B tests.

GET/cartlane/v1/analytics/intelligence

Return licensed revenue-intelligence evidence.

GET/cartlane/v1/analytics/forecast

Return licensed bounded revenue forecast evidence when requirements are met.

GET/cartlane/v1/analytics/segments

Return privacy-bounded customer segment aggregates.

POST/cartlane/v1/integrations

Save supported licensed provider configuration after capability and entitlement checks.

GET/POST/cartlane-pro/v1/recovery/campaigns

Operate licensed advanced recovery campaigns through the Pro recovery namespace.

Route contracts can evolve

For custom development, verify the route registration in the exact CartLane Free/Pro version you deploy. Do not rely on removed legacy license endpoints or undocumented response fields.

PHP Hooks & Filters

Use CartLane hooks to extend supported behavior without bypassing entitlement, sanitization, order-state, privacy, or storefront safety checks.

Feature capability filters

Extensions can participate in the shared feature contract, but Pro elevation must still be backed by valid entitlement.

php

add_filter( 'cartlane_feature_capability', function ( $allowed, $feature, $capability ) {
    return $allowed;
}, 10, 3 );

Stable Extension Points

Current source includes hooks such as cartlane_feature_active_limit, cartlane_feature_capability, cartlane_side_cart_recommendations, cartlane_blocks_checkout_trust_badges, cartlane_recovery_minimum_retention_days, cartlane_analytics_retention_days, cartlane_recovery_event, and cartlane_revenue_configuration_changed.

Do not bypass entitlement

Do not use filters to unlock Pro-only capabilities or mutate quotas on an unlicensed installation. CartLane Free intentionally prevents inactive or invalid extensions from silently elevating access.

HPOS & Checkout Blocks

CartLane Free 1.1.8 and CartLane Pro 1.1.0 declare compatibility with WooCommerce High-Performance Order Storage and Cart & Checkout Blocks. Compatibility still depends on the exact WooCommerce, theme, gateway, and extension combination running on your store.

HPOS

CartLane declares custom_order_tables compatibility and uses WooCommerce order APIs for the Orders workspace and revenue workflows. Avoid direct custom-order SQL in custom extensions when WooCommerce APIs are available.

Checkout Blocks

CartLane declares cart_checkout_blocks compatibility. Free checkout enhancements and Order Bumps register through the Checkout Blocks extension, while Pro Checkout Add-ons extend the same Store API transport instead of creating a second cart protocol.

Regression Test

After changing WooCommerce storage or checkout mode, verify the exact storefront and order workflow.

Add to cart and Side Cart updates work.
Classic checkout or Checkout Blocks renders configured CartLane enhancements.
Order Bump add/remove updates totals correctly.
Cart capture and recovery contact flow still works.
Orders workspace reads and updates eligible orders without storage-mode errors.

Frequently Asked Questions

Answers for the current CartLane Free 1.1.8 and CartLane Pro 1.1.0 product model.

What is included in CartLane Free?

Free includes the Side Cart, Checkout foundation, up to 2 active Order Bumps, abandoned-cart recovery, Analytics, Orders, Settings, 1 active Side Cart Smart Offer, 1 active basic Pricing rule, and 1 active linear Funnel with up to 2 executable steps.

Does CartLane Free require a SaaS account?

No CartLane SaaS account is required for the Free plugin. Recovery email still uses your WordPress mail environment, so a reliable SMTP or transactional email provider may be needed for production delivery.

Does Pro replace the Free plugin?

No. CartLane Pro 1.1.0 extends CartLane Free and requires CartLane Free 1.1.8 or newer to stay installed and active.

Does CartLane support Checkout Blocks and HPOS?

Current Free and Pro releases declare compatibility with WooCommerce Cart & Checkout Blocks and HPOS. Always test your exact theme, gateway, and extension stack before a production rollout.

Why is a feature visible but limited in Free?

Smart Offers, Pricing, Funnels, and Order Bumps use a limited Free contract. The same screen remains usable in Free with bounded active quotas; Pro extends capabilities and can remove the active quota after valid entitlement.

Troubleshooting

Use this checklist for the most common CartLane storefront, recovery, quota, and Pro-extension issues.

Side Cart does not open

Confirm Side Cart is enabled and the current page matches the configured visibility rules.
Test a published purchasable product and confirm WooCommerce add-to-cart itself succeeds.
Temporarily bypass aggressive page/cart caching and re-test the AJAX request.
Check the browser console/network panel for blocked CartLane assets or REST/AJAX responses.

Checkout or Order Bump is missing

Confirm the bump is active and the Free active quota has not been reached.
Verify the selected product is purchasable and eligibility rules match the current cart.
For Checkout Blocks, confirm WooCommerce Blocks assets are loading and the CartLane checkout extension is present.
If using a Pro-only template or timer, confirm valid Pro entitlement.

Recovery email is not delivered

Use Preview and Send a test to confirm the CartLane message can be generated.
Check WordPress mail/SMTP logs; CartLane cannot guarantee delivery when wp_mail is not reliably configured.
Confirm the shopper is not suppressed, the cart is still eligible, and the recovery schedule has not been cancelled by purchase or privacy state.

Pro feature stays locked

Confirm CartLane Free is active and is version 1.1.8 or newer.
Confirm the licensed Pro build is active and the commercial entitlement/update integration reports valid access.
Do not add legacy CartLane license endpoints or feature filters as a workaround.

License & Updates

CartLane Free updates through WordPress.org. CartLane Pro is built as a clean commercial extension; licensing, entitlement verification, and update delivery are applied by the external licensed-distribution integration rather than a legacy CartLane-owned licensing client.

CartLane Free

Update CartLane Free through the normal WordPress plugin update workflow. Keep Free current before installing or updating CartLane Pro because Pro depends on the shared Free runtime.

CartLane Pro Commercial

Use the License & Updates experience included with the licensed CartLane Pro distribution. The clean Pro source intentionally contains no product-owned licensing client or update-delivery implementation.

No legacy CartLane license API

Current documentation and integrations should not call removed CartLane-owned license REST routes. Entitlement must come from the licensed commercial integration and the runtime cartlane_is_pro bridge.

Support

Choose the support channel that matches the product build you use, and include enough environment detail to reproduce the issue without sharing private credentials.

Free Support

For CartLane Free, use the WordPress.org support channel and include the CartLane version, WooCommerce version, WordPress version, checkout type, and clear reproduction steps.

Pro Support

For CartLane Pro, use the commercial support channel linked from your purchase/distribution account. Include CartLane Free and Pro versions plus the affected module and gateway/integration when relevant.

What to Include

A focused report is faster to diagnose.

CartLane Free and Pro versions.
WordPress and WooCommerce versions.
Classic checkout or Checkout Blocks.
Exact steps, expected result, and actual result.
Relevant console/network or PHP error text with customer data and secrets removed.

Never share secrets

Do not send license secrets, API keys, payment credentials, recovery tokens, customer personal data, or database dumps unless an official support workflow explicitly requests a sanitized artifact.

Changelog

Current documentation tracks the product model shipped with CartLane Free 1.1.8 and CartLane Pro 1.1.0. For the complete historical list, use the changelog/readme included with the exact plugin package you installed.

CartLane Free 1.1.8

The current Free release centers first value on the Side Cart and expands the shared Free/Pro architecture.

Added

Dedicated Orders workspace with All, Needs action, Processing, and Completed queues plus focused order actions.
Added

WooCommerce Checkout Blocks support for checkout enhancements, Order Bumps, trust/urgency signals, and abandoned-cart contact capture.
Added

Free Smart Offers, Dynamic Pricing/BOGO, and Funnels foundations with bounded active limits and Pro extension contracts.
Changed

Repositioned onboarding and WordPress.org acquisition around the Side Cart as the fastest visible result.
Changed

Moved commercial licensing ownership out of the clean CartLane runtime and removed the legacy CartLane-owned licensing implementation.

CartLane Pro 1.1.0

The current Pro build extends the shared CartLane interface with licensed revenue automation and intelligence.

Included

Advanced Smart Offers, Pricing, Funnels, recovery campaigns, post-purchase Upsells, and Upsell A/B Testing.
Included

Analytics intelligence, forecasting, segments, timeline, event investigation, and offer-performance extensions.
Included

Integration operations and gateway readiness/adapters for supported commercial workflows.
Dependency

Requires CartLane Free 1.1.8 or newer and extends Free rather than replacing it.

Recent Free Releases

Recent releases built the first-value onboarding, revenue integrity, recovery safety, and shared admin design system used by 1.1.8.

1.1.7

Added Revenue Rescue activation/health workflows and strengthened analytics, recovery, cart, and uninstall safety.
1.1.6

Hardened Dashboard and Analytics UI contracts and shared page/card/spacing systems.
1.1.5

Added guided first-run Quick Setup, storefront test session, First Value Journey, and expanded dashboard/admin experience.
1.1.4

Expanded Event Intelligence, canonical revenue tracking, recovery attribution, cache performance, and analytics regression coverage.

Use the package changelog for older versions

If you are supporting an older CartLane installation, consult the readme/changelog shipped with that exact version before assuming the current Free/Pro capability model applies.